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Get Help during Coronavirus (COVID-19)

Internet Resources Letter From MCCCD

During these unprecedented times and the possible personal challenges with accessing the internet, MCCCD is providing a list of internet/WiFi resources to you. This may make it easier for you to stay connected and access your online and hybrid classes. This way you can continue to work on your assignments, projects, and related tasks. We appreciate your patience and understanding as we work through the changing landscape due to the COVID-19 outbreak.

 
Information about Internet Services and Access

The Federal Communications Commission has an agreement which states that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots for increased accessibility to the internet. Visit docs.fcc.gov/public/attachments/DOC-363033A1 for information.

Please visit the following websites for the latest details on how to sign-up and leverage these services.

AT&T COVID-19 Response

AT&T offers open hot spots, unlimited data to existing customers, and $10/month plans to low income families.

Charter COVID-19 Response

Charter offers free access to spectrum broadband and WiFi for 60 days for new K-12 and college student households and will open its WiFi hot spots across their footprint for public use.

Comcast COVID-19 Response

Comcast offers free Wi-Fi for two months to low-income customers who are eligible for public assistance programs (e.g., free lunch, housing assistance, Medicaid, SNAP, SSI, and others). Plus all Xfinity hot spots are free to the public during this time.

Cox Communications COVID-19 Response 

Cox Communications offers a range of services and packages for the next 60 days (e.g., free access to over 650,000 Wi-Fi hot spots, residential customers in the company’s Starter, StraightUp Internet, and Connect2Compete packages will be automatically upgraded to speeds of 50 Mbps).

Sprint COVID-19 Response 

Sprint is following the FCC agreement and will provide unlimited data to existing customers. Sprint will allow all handsets to enable hot spots for 60 days (starting March 17, 2020) at no extra charge.

T-Mobile COVID-19 Response

T-Mobile is following the FCC agreement and providing unlimited data to existing customers. It will soon allow all handsets to enable hot spots for 60 days at no extra charge. Visit www.t-mobile.com/news/t-mobile-update-on-covid-19-response.

Verizon COVID-19 Response

Verizon is following the FCC agreement and is providing customers an extra 15GB of extra-high speed mobile data through April 20, 2020.

From Coronavirus (COVID-19) Internet Services and Access - MCCCD