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Get Help during Coronavirus (COVID-19)

Computer, Wifi, and Printing Options

  • At Home Wifi Service Stipends: We recognize that home and mobile internet access may have been an unplanned expense. Thanks to the support of our Thunderbird community of donors, resources are available for students to assist with the cost of home or mobile internet access to facilitate online class success. If you do not currently have Internet access for your coursework and need financial assistance in order to obtain services, please complete this application no later than October 23, 2020. Applications will be reviewed as they are received on 8/14, 8/28, 9/11, 9/25, 10/9, and 10/23 while funds remain available.  Ideally, MCC is looking for students to obtain internet access through any local Internet Service Provider (Cox Communications, CenturyLink, PhoenixInternet, etc.) or by a broadband cellular provider (AT&T, Verizon, Sprint, T-Mobile, etc.) that allows for hot spotting. If approved, you will be contacted through your student email with the details.
     
  • On-campus Wifi and Computer Labs: Mesa Community College is offering designated work spaces at each of our campuses. These spaces have been set aside for on-campus computer access as well as on-campus Wifi access. Reservations are required in order to access these spaces. Reservations last for 90 minutes and space is limited.  Please go here to learn more and make a reservation.

Laptop checkouts for at home use: Please see our Curbside Pickup Service page for information on reserving and picking up a laptop computer at either the Southern & Dobson or Red Mountain campus.

  • PrintMe.com community print stations: While the MCC Library Buildings are closed during Fall 2020, our cloud-based printing system can be accessed from anywhere and used to print wherever there is a Print Station.  Simply follow these directions:
  1. Go to PrintMe.com
     
  2. Upload files and type in your email address.  You may upload multiple documents to print at one time.
     
  3. Click Send to see your 8-digit Release Code along with a searchable map to find the closest printing station. The Release Code will also be sent to the email address you entered. Please note, the MCC Library Buildings will not be open during Fall 2020.  Therefore, please find a Printing Station nearest you using the searchable map.
     
  4. Take your Release Code to the nearest Printing Station, enter the code, and retrieve your print job. Retrieving your print job from a Printing Station requires a credit and/or debit card, and printing costs per page may vary depending on the location. Here is a short video (2:43) on how to use the Printing Station.

Internet Resources Letter From MCCCD

During these unprecedented times and the possible personal challenges with accessing the internet, MCCCD is providing a list of internet/WiFi resources to you. This may make it easier for you to stay connected and access your online and hybrid classes. This way you can continue to work on your assignments, projects, and related tasks. We appreciate your patience and understanding as we work through the changing landscape due to the COVID-19 outbreak.

Information about Internet Services and Access

The Federal Communications Commission has an agreement which states that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots for increased accessibility to the internet. Visit docs.fcc.gov/public/attachments/DOC-363033A1 for information.

Please visit the following websites for the latest details on how to sign-up and leverage these services.

AT&T COVID-19 Response

AT&T offers open hot spots, unlimited data to existing customers, and $10/month plans to low income families.

Charter COVID-19 Response

Charter offers free access to spectrum broadband and WiFi for 60 days for new K-12 and college student households and will open its WiFi hot spots across their footprint for public use.

Comcast COVID-19 Response

Comcast offers free Wi-Fi for two months to low-income customers who are eligible for public assistance programs (e.g., free lunch, housing assistance, Medicaid, SNAP, SSI, and others). Plus all Xfinity hot spots are free to the public during this time.

Cox Communications COVID-19 Response 

Cox Communications offers a range of services and packages for the next 60 days (e.g., free access to over 650,000 Wi-Fi hot spots, residential customers in the company’s Starter, StraightUp Internet, and Connect2Compete packages will be automatically upgraded to speeds of 50 Mbps).

Sprint COVID-19 Response 

Sprint is following the FCC agreement and will provide unlimited data to existing customers. Sprint will allow all handsets to enable hot spots for 60 days (starting March 17, 2020) at no extra charge.

T-Mobile COVID-19 Response

T-Mobile is following the FCC agreement and providing unlimited data to existing customers. It will soon allow all handsets to enable hot spots for 60 days at no extra charge. Visit www.t-mobile.com/news/t-mobile-update-on-covid-19-response.

Verizon COVID-19 Response

Verizon is following the FCC agreement and is providing customers an extra 15GB of extra-high speed mobile data through April 20, 2020.

From Coronavirus (COVID-19) Internet Services and Access - MCCCD