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Get Help during Coronavirus (COVID-19)

Computer, Wifi, and Printing Options

  • On-campus Computer and Wifi Designated Workspaces: MCC is offering designated workspaces at our Southern & Dobson and Red Mountain campuses for Fall 2020 students. These spaces have been set aside for on-campus computer and Wifi access. Space is limited. Reservations are required (90 minutes with a limit of two 90 minute sessions per day). Workspaces are physically distanced and face coverings are required. Areas are cleaned after every use.

    To make a reservation:

  1. Click here for instructions and to reserve your spot;

  2. Complete the required COVID-19 Return to College Acknowledgement for Online Classes.

Workspace locations and times:

Southern & Dobson Campus                       Red Mountain Campus
Building: BA 40                                            Building: Desert Willow - 1st Floor
Mon-Fri: 9 a.m. – 5 p.m.                              Mon-Fri: 9 a.m. – 5 p.m.

NOTE: You must be a currently enrolled MCC student to access campus workspaces

Laptop checkouts for at home use: Please see our Curbside Pickup Service page for information on reserving and picking up a laptop computer at either the Southern & Dobson or Red Mountain campus.

  • PrintMe.com community print stations: While the MCC Library Buildings are closed during Fall 2020, our cloud-based printing system can be accessed from anywhere and used to print wherever there is a Print Station.  Simply follow these directions:
  1. Go to PrintMe.com
     
  2. Upload files and type in your email address.  You may upload multiple documents to print at one time.
     
  3. Click Send to see your 8-digit Release Code along with a searchable map to find the closest printing station. The Release Code will also be sent to the email address you entered. Please note, the MCC Library Buildings will not be open during Fall 2020.  Therefore, please find a Printing Station nearest you using the searchable map.
     
  4. Take your Release Code to the nearest Printing Station, enter the code, and retrieve your print job. Retrieving your print job from a Printing Station requires a credit and/or debit card, and printing costs per page may vary depending on the location. Here is a short video (2:43) on how to use the Printing Station.

Internet Resources Letter From MCCCD

During these unprecedented times and the possible personal challenges with accessing the internet, MCCCD is providing a list of internet/WiFi resources to you. This may make it easier for you to stay connected and access your online and hybrid classes. This way you can continue to work on your assignments, projects, and related tasks. We appreciate your patience and understanding as we work through the changing landscape due to the COVID-19 outbreak.

Information about Internet Services and Access

The Federal Communications Commission has an agreement which states that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots for increased accessibility to the internet. Visit docs.fcc.gov/public/attachments/DOC-363033A1 for information.

Please visit the following websites for the latest details on how to sign-up and leverage these services.

  • AT&T COVID-19 ResponseAT&T offers open hot spots, unlimited data to existing customers, and $10/month plans to low income families.

  • Charter COVID-19 ResponseCharter offers free access to spectrum broadband and WiFi for 60 days for new K-12 and college student households and will open its WiFi hot spots across their footprint for public use.

  • Comcast COVID-19 ResponseComcast offers free Wi-Fi for two months to low-income customers who are eligible for public assistance programs (e.g., free lunch, housing assistance, Medicaid, SNAP, SSI, and others). Plus all Xfinity hot spots are free to the public during this time.

  • Cox Communications COVID-19 ResponseCox Communications offers a range of services and packages for the next 60 days (e.g., free access to over 650,000 Wi-Fi hot spots, residential customers in the company’s Starter, StraightUp Internet, and Connect2Compete packages will be automatically upgraded to speeds of 50 Mbps).

  • Sprint COVID-19 ResponseSprint is following the FCC agreement and will provide unlimited data to existing customers. Sprint will allow all handsets to enable hot spots for 60 days (starting March 17, 2020) at no extra charge.

  • T-Mobile COVID-19 ResponseT-Mobile is following the FCC agreement and providing unlimited data to existing customers. It will soon allow all handsets to enable hot spots for 60 days at no extra charge. Visit www.t-mobile.com/news/t-mobile-update-on-covid-19-response.

  • Verizon COVID-19 ResponseVerizon is following the FCC agreement and is providing customers an extra 15GB of extra-high speed mobile data through April 20, 2020.


From Coronavirus (COVID-19) Internet Services and Access - MCCCD